John Lewis: can kinder capitalism compete in ruthless retail? | FT Film

The UK’s much-loved John Lewis department store is a bellwether for Middle England. Its partnership model means the store is owned by its staff. But can this kind of ‘caring capitalism’ survive in a world of ruthless online retail?

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01:43 – Challenges for John Lewis
03:38 – A radical model of partnership
06:56 – Stores boom
10:38 – Profits warning
13:12 – Stores closed
16:42 – ‘Never knowingly undersold’
18:41 – Funding crisis
22:50 – Battle with Marks & Spencer
28:20 – Can the Partnership survive?

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