\n
![](\"https:\/\/i0.wp.com\/allhiphop.com\/wp-content\/uploads\/2025\/11\/Honda-dealership-installs-the-wrong-part.jpg\")
<\/p>\n
\n<\/p>\n
This woman says a Honda dealership used its own parts instead of the ones she supplied to fix her vehicle. The internet is arguing over whether she should be charged.<\/p>\n
On Oct. 14, Crissie Clay-Luckey (@crisseyluckey<\/a>) posted a TikTok<\/a> recording her interaction with two Bob Boyte Honda employees. According to Clay-Luckey, she was charged for the wrong parts. The viral video has amassed over 850,000 views.\u00a0<\/p>\n In the video, an employee walks toward the woman filming, explaining the situation. \u201cParts were put on your ticket, they set the parts on the counter, and the technician took the parts,\u201d explained the employee.\u00a0<\/p>\n The employee gestured at the several empty boxes she held in her hand. \u201cThese were the spark plugs that were put in from Honda,\u201d she continued. \u201cWe can give you a refund and then charge you full price.\u201d\u00a0<\/p>\n The technician walks out behind the employee to give more context. \u201cI am so sorry, ma\u2019am, I did not realize that you brought your own stuff,\u201d explained the technician. \u201cI put the Honda ones in there.\u201d<\/p>\n The video\u2019s text overlay reads \u201cHonda Dealership Charged Me $159 to Install The WRONG Spark Plugs!\u201d<\/p>\n Clay-Luckey explains the exact issue in more detail in the comments. \u201cI brought them BETTER plugs than the ones they mistakenly installed from their own stock,\u201d she wrote. \u201cThen they refused to refund me for the error.\u201d<\/p>\n The comments are divided over the predicament. While many questioned the legality of the dealership supposedly not issuing a refund, others defended the technician as having made an honest mistake.\u00a0<\/p>\n \u201cWrong spark plugs isn\u2019t the right wording,\u201d wrote one commenter. \u201cI would say, \u2018They didn\u2019t install the plugs I supplied.\u2019\u201d<\/p>\n \u201cAn honest mistake,\u201d wrote another. \u201cEasy fix. Just replace the plugs with hers (no warranty on her parts). No harm done. No reason to get upset, lady.\u201d<\/p>\n If Clay-Luckey explicitly declined the dealership\u2019s parts, installing different plugs and then billing her anyway could potentially violate Missouri\u2019s Merchandising Practices Act<\/a>. However, it\u2019s important to note that the act bars \u201cdeception, fraud, [or] false pretense\u201d in transactions with consumers. In this case, it appears the dealership made a simple mistake.<\/p>\n All Hip Hop reached out for a statement to Clay-Luckey and Bob Boyte Honda via TikTok direct message.<\/p>\n <\/p>\n \n\t<\/div>\nDid Honda Dealership Install the Wrong Parts on This Woman\u2019s Car?<\/strong><\/h2>\n
Honda Customer Goes Into Further Detail on the Situation<\/h2>\n
Can the Honda Dealership Legally Charge Her for the Work?<\/h2>\n
\n
Related<\/em><\/h3>\n<\/p>\n